# AiChat

- [Introduction](https://help.aichat.com/introduction.md)
- [Setup your bot in 10mins - Video Walkthrough](https://help.aichat.com/video-walkthrough.md): Description of your new file.
- [Signing Up for an AiChat Account](https://help.aichat.com/SigningUpforanAiChatAccount.md): This guide will walk you through the process of signing up for an Aichat account.
- [Onboarding to Aichat](https://help.aichat.com/Onboarding.md): This guide will help you setting up your first chatbot and gives you an overview of Aichat platform.
- [Knowledge Base](https://help.aichat.com/knowledgebase.md): The Knowledge Base is the core information repository that powers your AiChat chatbot. A well-structured, clear, and comprehensive knowledge base is crucial for ensuring your chatbot can accurately interpret user inquiries and deliver helpful, relevant responses.
- [Product Catalog](https://help.aichat.com/productcatalog.md): The Product Catalog feature enables businesses to showcase their products within the chatbot, making it easier for customers to explore and interact with available offerings.
- [Automated Flows](https://help.aichat.com/Flows.md): AiChat’s Flow Builder is a powerful tool for creating advanced, dynamic conversations. This guide details how to configure flows beyond the basics to create engaging and dynamic user experiences.
- [Chatbot Configuration](https://help.aichat.com/chatbotconfiguration.md): This guide outlines the seven key steps to personalize your chatbot to reflect your brand and communication style.
- [Customizing and Installing Web Widget](https://help.aichat.com/customizingandinstallingwebwidget.md)
- [Testing Your Chatbot](https://help.aichat.com/testing-chatbot.md): Test out your chatbot before you install on your website
- [Content Redaction](https://help.aichat.com/content-redaction.md)
- [Monitoring Customer Conversations](https://help.aichat.com/Conversation.md): This guide will help you smoothly navigate and handle conversations within the AiChat platform.
- [Agent Live Chat Handover](https://help.aichat.com/activatinglivechat.md)
- [Getting Customer Feedback](https://help.aichat.com/customersurvey.md): Customer Satisfaction (CSAT) and Net Promoter Score (NPS) surveys are vital for measuring customer experience and loyalty. This guide simplifies the process of activating and customizing these surveys in the AiChat platform.
- [Connecting Facebook](https://help.aichat.com/messaging-channels/connecting-facebook.md): Automate and reach your Facebook audiences
- [Facebook Comment Automation](https://help.aichat.com/messaging-channels/comment-automation.md)
- [Guide to Integrating WhatsApp in AiChat](https://help.aichat.com/GuidetoIntegratingWhatsApp.md): Integrating WhatsApp with AiChat allows you to connect your chatbot to one of the world’s most popular messaging platforms, enabling real-time engagement with your customers. Follow this guide to set up your WhatsApp Business integration.
- [Activating WhatsApp Broadcast](https://help.aichat.com/activatingwhatsappbroadcast.md)
- [Migrating WhatsApp number](https://help.aichat.com/messaging-channels/migrating-whatsapp-number.md)
- [WhatsApp FAQs](https://help.aichat.com/whatsappFAQs.md): Description of your new file.
- [Connecting Instagram](https://help.aichat.com/messaging-channels/connecting-instagram.md)
- [Instagram Comment Automation](https://help.aichat.com/messaging-channels/instagram-comment-automation.md)
- [HubSpot](https://help.aichat.com/external-app-integrations/hubspot-integration.md): Link your HubSpot account to sync contacts or automate broadcast to new contacts
- [Dashboard Overview & Analytics](https://help.aichat.com/dashboardoverview.md): Dashboard Overview & Analytics shows an overview of chatbot performance, user interactions, and customer feedback. This guide helps you navigate and interpret essential metrics to successfully optimize the operation of your chatbot.
- [Invite Team Members](https://help.aichat.com/inviteteam.md)
- [Remove and Edit Team Members](https://help.aichat.com/removeteam.md)
- [Role-Based Access Control (RBAC)](https://help.aichat.com/rbac.md)
- [Subscription Plans](https://help.aichat.com/subscriptionplans.md)
- [Conversation Credits](https://help.aichat.com/conversationcredits.md)
- [Configure Single Sign-On (SSO)](https://help.aichat.com/single-sign-on.md)
- [Helpdesk Ticketing](https://help.aichat.com/untitled-page-2.md): Create, assign, manage, and resolve customer support requests in Ticketing.

## OpenAPI Specs

- [openapi](/api-reference/openapi.json)