# AiChat

## Docs

- [Monitoring Customer Conversations](https://help.aichat.com/Conversation.md): This guide will help you smoothly navigate and handle conversations within the AiChat platform.
- [Automated Flows](https://help.aichat.com/Flows.md): AiChat’s Flow Builder is a powerful tool for creating advanced, dynamic conversations. This guide details how to configure flows beyond the basics to create engaging and dynamic user experiences.
- [Guide to Integrating WhatsApp in AiChat](https://help.aichat.com/GuidetoIntegratingWhatsApp.md): Integrating WhatsApp with AiChat allows you to connect your chatbot to one of the world’s most popular messaging platforms, enabling real-time engagement with your customers. Follow this guide to set up your WhatsApp Business integration.
- [Onboarding to Aichat](https://help.aichat.com/Onboarding.md): This guide will help you setting up your first chatbot and gives you an overview of Aichat platform.
- [Signing Up for an AiChat Account](https://help.aichat.com/SigningUpforanAiChatAccount.md): This guide will walk you through the process of signing up for an Aichat account.
- [Agent Live Chat Handover](https://help.aichat.com/activatinglivechat.md)
- [Activating WhatsApp Broadcast](https://help.aichat.com/activatingwhatsappbroadcast.md)
- [Chatbot Configuration](https://help.aichat.com/chatbotconfiguration.md): This guide outlines the seven key steps to personalize your chatbot to reflect your brand and communication style.
- [Conversation Credits](https://help.aichat.com/conversationcredits.md)
- [Getting Customer Feedback](https://help.aichat.com/customersurvey.md): Customer Satisfaction (CSAT) and Net Promoter Score (NPS) surveys are vital for measuring customer experience and loyalty. This guide simplifies the process of activating and customizing these surveys in the AiChat platform.
- [Customizing and Installing Web Widget](https://help.aichat.com/customizingandinstallingwebwidget.md)
- [Dashboard Overview & Analytics](https://help.aichat.com/dashboardoverview.md): Dashboard Overview & Analytics shows an overview of chatbot performance, user interactions, and customer feedback. This guide helps you navigate and interpret essential metrics to successfully optimize the operation of your chatbot.
- [HubSpot](https://help.aichat.com/external-app-integrations/hubspot-integration.md): Link your HubSpot account to sync contacts or automate broadcast to new contacts
- [Introduction](https://help.aichat.com/introduction.md)
- [Invite Team Members](https://help.aichat.com/inviteteam.md)
- [Knowledge Base](https://help.aichat.com/knowledgebase.md): The Knowledge Base is the core information repository that powers your AiChat chatbot. A well-structured, clear, and comprehensive knowledge base is crucial for ensuring your chatbot can accurately interpret user inquiries and deliver helpful, relevant responses.
- [Connecting Facebook](https://help.aichat.com/messaging-channels/connecting-facebook.md): Automate and reach your Facebook audiences
- [Migrating WhatsApp number](https://help.aichat.com/messaging-channels/migrating-whatsapp-number.md)
- [Product Catalog](https://help.aichat.com/productcatalog.md): The Product Catalog feature enables businesses to showcase their products within the chatbot, making it easier for customers to explore and interact with available offerings.
- [Remove and Edit Team Members](https://help.aichat.com/removeteam.md)
- [Subscription Plans](https://help.aichat.com/subscriptionplans.md)
- [Testing Your Chatbot](https://help.aichat.com/testing-chatbot.md): Test out your chatbot before you install on your website
- [Setup your bot in 10mins - Video Walkthrough](https://help.aichat.com/video-walkthrough.md): Description of your new file.
- [WhatsApp FAQs](https://help.aichat.com/whatsappFAQs.md): Description of your new file.

## OpenAPI Specs

- [openapi](https://help.aichat.com/api-reference/openapi.json)