Setup your bot in 10mins - Video Walkthrough

AiChat

Introduction

This guide will walk you through the process of signing up for an Aichat account.

Signing Up for an AiChat Account

This guide will help you setting up your first chatbot and gives you an overview of Aichat platform.

Onboarding to Aichat

Building a well-structured knowledge base is essential for your chatbot, as it serves as the central repository of information for your company or organization. Ensure that all content is clear, readable, and comprehensive so the chatbot can accurately understand user inquiries and provide relevant responses. Our platform supports data indexing from websites, PDFs, text snippets, and Q&A to enhance your chatbot’s intelligence.

Setting Up Your Knowledge Base

The Product Catalog feature enables businesses to showcase their products within the chatbot, making it easier for customers to explore and interact with available offerings.

Manage Product Catalog

AiChat's Flow Builder is a powerful tool that allows you to create advanced conversation flows. With Flow Builder, you can create more engaging and dynamic conversations that respond to user input in a variety of ways. This guide will offer you further details about flow and how to configure it.

Customize Conversation Flows

In this step, you will manage and personalize your own bot to reflect your brand and communication style.

Chatbot Configuration

Customizing and Installing Web Widget

Activating Live Chat Handover

Customer satisfaction (CSAT) and Net Promoter Score (NPS) are essential tools for measuring customer experience and loyalty. Activating these surveys allows businesses to gather customer feedback, identify areas for improvement, and drive growth. This article will guide you through the process of activating CSAT and NPS surveys.

Activating Customer Survey

Integrating WhatsApp with AiChat allows you to connect your chatbot to one of the world’s most popular messaging platforms, enabling real-time engagement with your customers. Follow this guide to set up your WhatsApp Business integration.

Get Started

Create Your First Chatbot

Knowledge Base and Automation

Personalizing Your Chatbot

WhatsApp Configuration

Testing Your Chatbot

Billing & Subscription

Essentials

Team Management

Setup your bot in 10mins - Video Walkthrough