Introduction

Welcome to aichat.com. We’re thrilled to help you get started with our AI-powered agent. This guide will walk you through the basics of setting up an intelligent bot, including creating an account, personalizing your chat preferences, and building an AI agent.

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What is AiChat?

AiChat is a conversational AI company that helps businesses transform how they engage with customers. Our services allow businesses to design and manage their bot to automate 24/7 customer response, sales, and marketing using popular messaging platforms like WhatsApp, Facebook Messenger, Instagram, LINE, and web chat. This automated service ensures prompt responses and seamless customer service support. With AiChat’s user-friendly and intuitive interface, anyone can build an AI agent. AiChat empowers businesses to unlock the power of conversational AI to drive business growth, enhance efficiency, and elevate customer experiences. 

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Key Features

AiChat offers a range of powerful features. Here are the key features of AiChat:

• Conversational AI: Facilitates natural, human-like interactions to automate customer service, sales, and marketing by simply uploading your data sources, such as documents and websites, allowing our AI agent to crawl data and provide accurate, context-aware responses.
• Agentic AI:  Delivers fluent, human-like reasoning, allowing it to adapt to customer needs and provide contextually intelligent responses. With autonomous task execution, it seamlessly handles actions like bookings, API integrations, and data uploads. Designed for scalability, it offers personalized assistance across various interactions, ensuring a highly efficient and engaging customer experience.
• Omnichannel Excellence and Multilingual Support: Seamlessly engages with customers across multiple platforms, including Facebook Messenger, Instagram, LINE, and web chat, with support for multiple languages.
• Customizable Branding: Offers custom branding aspects to align the design, messaging, and tone of the chatbot to brand identity, maintaining consistency and professionalism in customer interactions.
• Seamless Integrations: Enables smooth communication between AI-powered agents and external platforms like payment gateways, e-commerce tools, live chat programs, and customer relationship management (CRM) systems.
• Data Security and Transparency: Prioritizes data protection by implementing robust security measures to safeguard sensitive information.

Read our documentation to gain a deeper understanding of our product’s features and functionalities.