What is AiChat?
AiChat is a conversational AI platform that enables businesses to build and manage powerful AI agents. Easily automate 24/7 customer response, sales, and marketing across popular channels like WhatsApp, Instagram, and web chat. Our user-friendly interface allows anyone to unlock the power of AI to enhance efficiency and elevate customer experiences.Key Features
| Features | What it Does |
|---|---|
| Conversational AI | Automates customer service, sales, and marketing with natural human-like interaction using your provided data (documents, websites) and business-tuned prompts. |
| Agentic Flows | Provides intelligent, adaptive reasoning and can autonomously execute tasks like bookings or API calls to CRMs and other 3rd party systems, elevating customer touchpoint with personalised experiences and conversions. |
| Omnichannel & Multilingual | Engage customers everywhere. Seamlessly supports all major platforms (WhatsApp, Messenger, Web Chat) and multiple languages. |
| Customizable Branding | Align the chatbot’s design, messaging, and tone with your brand identity for a consistent, professional customer experience. |
| Seamless Integrations | Enables smooth connection between your agent and external platforms like CRMs, payment gateways, and e-commerce tools. |
| Data Security | Prioritizes data protection through robust security measures to safeguard all sensitive customer and business information. |