Introduction

What is AiChat?

AiChat is a conversational AI platform that enables businesses to build and manage powerful AI agents. Easily automate 24/7 customer response, sales, and marketing across popular channels like WhatsApp, Instagram, and web chat. Our user-friendly interface allows anyone to unlock the power of AI to enhance efficiency and elevate customer experiences.

Key Features

Features	What it Does
Conversational AI	Automates customer service, sales, and marketing with natural human-like interaction using your provided data (documents, websites) and business-tuned prompts.
Agentic Flows	Provides intelligent, adaptive reasoning and can autonomously execute tasks like bookings or API calls to CRMs and other 3rd party systems, elevating customer touchpoint with personalised experiences and conversions.
Omnichannel & Multilingual	Engage customers everywhere. Seamlessly supports all major platforms (WhatsApp, Messenger, Web Chat) and multiple languages.
Customizable Branding	Align the chatbot’s design, messaging, and tone with your brand identity for a consistent, professional customer experience.
Seamless Integrations	Enables smooth connection between your agent and external platforms like CRMs, payment gateways, and e-commerce tools.
Data Security	Prioritizes data protection through robust security measures to safeguard all sensitive customer and business information.

Read our documentation to gain a deeper understanding of our product’s features and functionalities.

Onboarding

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Chatbot Configuration

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Knowledge Base

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Customized Conversation Flows

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Dashboard Overview Analytics

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Billing & Subscription

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Get Started

Building Your Chatbot

Engage & Customer Support

Social Messaging Channels

3rd Party App Integrations

Analytics

Team Management

Billing & Subscription

What is AiChat?

Key Features

Onboarding

Chatbot Configuration

Knowledge Base

Customized Conversation Flows

Dashboard Overview Analytics

Billing & Subscription

​What is AiChat?

​Key Features

Onboarding

Chatbot Configuration

Knowledge Base

Customized Conversation Flows

Dashboard Overview Analytics

Billing & Subscription

What is AiChat?

Key Features