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Which plan is right for me?

AiChat offers a couple of plans that is based on your business needs

SOLO

perfect for solopreneurs, freelancers. We offer 200 conversations credits, or approximately 4000 messages automatically handled by chatbot monthly. This credits resets every billing month

TEAM

when you require a group of users who assist with live chat. We offer 800 conversations, or approximately 16000 messages automatically handled by chatbot monthly, and up to 3 seats.

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Upgrading your account

  • You can upgrade tier at any time from Free or any Paid plan.
  • If you are upgrading from a paid tier to a higher tier (e.g. from SOLO to TEAM), we will pro-rate you the current plan and use the difference to offset the higher plans’ price.
  • You will also start a new billing cycle starts on date of purchase which provides a new set of conversation credits based on the newly purchased plan.

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Downgrading your account

  • You can downgrade at anytime
  • Your new plan will activate in the next billing cycle, including newly adjust monthly conversation credits.
  • If you are on annual payment mode, the new plan will activate at the end of the annual billing cycle

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Cancelling your subscription plan

  • You can cancel your plan at anytime
  • Your account will remain active until the end of the billing cycle.
  • If you wish to stop any chatbot activities, remove the widget script from your website.

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What happens when you have zero credits

  • All automated chatbot responses will stop until credits are top up.
  • You can engage with customers directly by speaking to them directly in the conversation module.