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Integrating your Facebook Page with AiChat allows you to:

• Monitor and respond to text messages in our multi-channel inbox.  
• Increase customer engagement with 24/7 bot response
• Boost customer conversion using flows to automate leads generation and other activation conversations.
• Acquire new Facebook customers with Facebook Page Comment Automation

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How to Connect Your Facebook Page to the Chatbot

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Requirements:

• You, must be an administrator or have full control of Meta Facebook Page you wish to connect

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Step 1: Integrate Facebook Page in AiChat

1. In your AiChat dashboard, go to Settings → Channels → Facebook.
2. Click Enable Facebook for Your Business and follow the prompts to link your accounts.
3. Select the Facebook page you want to connect, and select the Meta Business Profile you are using
4. Upon successful registration, you will return back to AiChat portal with page connected.

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Step 2: Managing Your Facebook Integration in AiChat

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Facebook page

• **Default Starter Messages **Displays to 4 starter messages that appears to only new Facebook conversations.
• Persistent Main Menu: Displays up to 20 menu items that Facebook customers can access through the Messenger profile.
  • Menu Item Title: Displays the menu item label on the menu, up to 30 characters
  • Quick reply type: When Facebook customers selects menu items of this type, the message is sent to our bot for processing like a normal message sent
  • URL type: Opens the built-in Facebook Messenger browser with the URL provided

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Disconnecting Facebook Integration

• Select Disable Facebook Integration to disconnect.
• The chatbot will stop sending/receiving messages.
• You can reconnect your Facebook page at any time to resume sending and receiving messages through the chatbot.